When it comes to your businesses online presence, reputation monitoring is an important part of it. Reputation monitoring is simply what it's called - monitoring your reputation based on what people are saying about your business online.

At Quantifi Media, we offer reputation monitoring for Google My Business profiles. Google My Business continues to be the top review site as of 2023, as most people are checking Google My Business to see your reviews before making a purchase, visiting your store, or giving your business a call. On average, potential customers will read 4 to 6 reviews before deciding.

Of course, what your customers or clients say in the reviews is important, but it's also important to reply to reviews. Whether good or bad, businesses can gain trust and credibility by answering reviews. You may think that you'll never get a bad review, but it happens to every business at some point. Let the team at Quantifi Media take care of your reputation monitoring, so you can worry less about your online reputation!